FAQs

Support

Frequently Asked Questions

Quick answers about products, shipping, returns, and support.

About Hollywoodskin

What is Hollywoodskin?

Hollywoodskin is a results-driven skincare brand offering science-formulated products designed to target specific skin concerns, with worldwide accessibility.

Who is Hollywoodskin best suited for?

Hollywoodskin is ideal for customers who want real, visible skin improvements rather than basic maintenance, and who are looking for targeted solutions based on specific skin concerns.

Products & Formulation

What makes Hollywoodskin products different?

Our products are developed with a strong focus on formulation intensity and quality control. We work with highly concentrated active ingredients, apply multi-stage testing processes, and collaborate with independent third-party laboratories to ensure consistency, safety, and performance. Where applicable, we also incorporate advanced and proprietary ingredients as part of our formulation strategy.

Are your products suitable for specific skin concerns?

Yes. Hollywoodskin products are formulated to help improve concerns such as acne, pigmentation, uneven texture, dehydration, dullness, fine lines, and sensitivity.

Why are serums a core part of Hollywoodskin?

Serums allow for targeted delivery of active ingredients. At Hollywoodskin, serums are central because they are designed to work effectively on specific skin concerns.

Usage & Safety

How often should I use your products?

Usage instructions are provided on each product page. As a general guideline, active products should be introduced gradually to allow the skin to adjust.

Are your products suitable for sensitive skin?

Some products are suitable for sensitive skin, while others contain active ingredients that may require extra caution. Always check the product description and consider patch testing.

Can I use Hollywoodskin with other skincare brands?

Yes. Our products are designed to integrate into most skincare routines. When using active ingredients, we recommend introducing new products gradually.

Can I use more than one serum at the same time?

Yes, depending on the formulation. We recommend layering compatible serums or alternating usage based on skin tolerance and needs.

Orders & Shipping

Do you ship worldwide?

Yes. Hollywoodskin ships worldwide so customers around the globe can access our products.

How long does shipping take?

Delivery times vary depending on destination. Estimated shipping times are shown at checkout.

Returns & Guarantee

Do you offer a money-back guarantee?

Yes. We offer a money-back guarantee — even if the product is empty — if you are not satisfied with the results, in accordance with our return policy.

How do I request a refund or return?

Please contact our customer support team with your order details, and we will guide you through the process.

Support

How can I contact Hollywoodskin?

You can reach our customer support team via the contact form or via the contact details on the Contact page.

Where can I find more information about your products?

Detailed information is available on each product page, including usage guidelines and ingredient highlights.

Still need help? Contact us and include your order number (if applicable) so we can help faster.