Some people see results the first time they use the products, and all our customer we have spoken to tells us that their skin feels different straight away. Their skin feels, clean, smooth, hydrated, and reflects a new level of health that is visibly noticeable.

If the skin has more advanced long-term needs, such as treatment of skin aging, acne or hyperpigmentation caused by hormonal fluctuations or sun damage, results may not be immediately visible; however, skin health will continue to improve as you continue to use Hollywoodskin’s products.

Our answer is - Our answer is - Beautiful skin. Hollywoodskin uses ingredients designed to help keep skin at an optimal level of fitness. A benefit of healthy skin is that it looks its best! In addition, when skin is at an optimal level of fitness, it's easier for a professional skin therapist to address issues that may arise from time to time, as your skin's needs are constantly changing.

No, we at Hollywoodskin loves animals!

An independent testing company runs all our skincare tests on human volunteers - we never test our products on animals. We always try to use as many naturally derived ingredients as possible, which we source from around the world.

We ship to most Countries. However, we cannot guarantee delivery to some Countries such as Iraq and parts of Africa. We regularly ship to mainland Europe, USA, Canada, Australia and Japan. 

Please see our Shipping Information page for more information about the shipping options we offer.

Contact us. We accept and pay for returns if we have messed up the order somehow and we will endeavour to ensure that your are more than happy with the service you receive. We will send replacements free of charge if your order gets damaged in transit or lost and we will try to reply to all enquiries within 1 working day. Our email address is customerservice@hollywoodskin.com

Your order will be delivered to the address you specified at checkout. For more information on shipping, please see our Shipping Information page.

We like to keep things simple and straightforward. Every open order you have with us will show up under your account. Once the order has been shipped, the tracking information will appear. You will also receive the tracking information in the shipping confirmation email once your package has shipped. You can also use our Track an Order page to get information about shipped orders.

We aim to ship all of our order within 8 business hours. If you place your order before 3pm Sweden Central Time, your order will be shipped same day. We do not ship orders on weekends or national holidays.

We are unable to change the shipping information of a package once your order has been placed. Some shipping providers may allow you to change the destination of your order. Please contact the shipping provider to see if it is possible.

Please report this to us as soon as possible so we may take the appropriate action.

Depending upon the shipping service you selected, they will either leave the package in a secure location or leave a calling card telling you how to retrieve your package. The tracking information associated with your package should indicate which option the shipping provider chose. You can access your tracking information on our Track Your Order.

Although most orders arrive earlier, please allow up to 21 business days for orders shipped outside of Sweden/ Europe using the Standard Saver shipping option.

Please check with you local postal service to see if they were unable to deliver the package and are waiting for you to collect it. Although it is rare, foreign customs can hold packages in quarantine for up to 90 days. We recommend checking with your local customs authority as well. If neither of these government agencies have your package, you should Contact Us.

Once your order has successfully been processed, a confirmation page will pop up with your order reference. We'll send you a confirmation email too (just to be sure).

If your payment is unsuccessful for any reason, you'll see a declined message displayed on the final checkout page. We suggest that you return to the checkout page to make sure all the details you entered are correct before trying to re-submit your order. You'll be able to update your payment options with a different method if necessary.

If your product hasn't been despatched already, it may be possible for us to cancel your order before the goods have left our warehouse. Get in touch with our Customer Helpline team.

If you've already received the goods, please see our returns policy for full details on how to return them to us.

VISA, MasterCard, AMEX and Paypal.

We always hope that you are completely satisfied with your order, but if for some reason you are not, we have a very simple returns process. Please email us at customerservice@hollywoodskin.com. For more information about our Returns Policy, please see our Returns Policy Page. 

We want to make sure you absolutely love your product. If you decide you do not want it, you can return it to us within 30 days of you receiving the goods for an exchange or refund. For more information, check out our Returns policy page. 

If your order is incorrect, please notify us within 2 business days of it’s arrival using the Contact us.

No, we believe that our customers should only receive the things they ask for. From products to order confirmations, we will only send you what you ask for. We are happy you are willing to trust us as your supplement brand and because of that we will never give your personal information to other companies.

All orders through Hollywoodskin.com are placed via our secure server. Once you have entered your information, your order will be processed and your credit card information will be encrypted.