Help Center

What can we help you with?

Frequently Asked Questions

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  • Our products
  • Shipping
  • Placing an order
  • Returns and exchange
  • Security

Our products

How soon will I start seeing results from using Hollywoodskin products?

What are the long-term benefits of using Hollywoodskin products?

Do you test your products on animals?


Do you ship internationally?

What shipping options are available for my order?

What should I do if there is a problem with my order?

The address I specified for shipping is different than the shipping address I have listed on the PayPal, where will my order be delivered?

How can I track my order/orders?

I just placed an order from your website, how long will it take to ship?

Once my order is shipped, can I have it redirected to somewhere else?

What happens if I receive my order and it is damaged or items are missing?

What happens if I am not in when the shipping provider attempts to deliver my package?

How long does it take for an international order to be delivered?

It has been 3 weeks since my international order was shipped, and the package has not arrived yet, what should I do?

Placing an order

How will I know my order has been successful?

What happens if my payment is declined?

Can I cancel my order once I have received confirmation?

What methods of payment do you accept?

Returns and exchange

I need to return an item, how do I do this?

Is there a time limit on returns?


If I give you my email and personal/business address. Will you give that information to other parties or send unsolicited mail?

If I buy something from Hollywoodskin, how do I know my credit card information will be safe?

Get in touch

Send Us A Message

Contact Info

Hollywood Skin AB

Vretenvägen 13B

171 54 Stockholm, Sweden

EMAIL: PHONE: +44 (0) 203 286 9462
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